"If 40% to 50% of customers are using agents, then the effects will be noticeable," Rhys Williams, chief strategist at Wayve Capital Management, told Business Insider. bit.ly/4yjx21l
businessinsider.com
Your AI agent wants your money back -- and that could mean trouble for these companies
Personal AI agents are helping users lower bills and get refunds, exposing companies that rely on customers doing nothing.
