That's because chatbots have very low *switching costs*: going from one chatbot to another costs almost nothing:
www.businessinsider.com/why-ai-start...
Everyone using AI knows this to be true.
businessinsider.com
I run an AI-powered startup, and we canceled our ChatGPT plan months ago. Claude feels more like the promise of AI.
An AI startup cofounder explains why they canceled their ChatGPT plan, and are among a growing group of AI user's choosing Claude over ChatGPT.