By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 07/09/2026Today's threads (a thread) Inside: How corporate America built a better Roach Motel; and more! Archived at: pluralistic.net/2026/09/07/h... #Pluralistic 59821
By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 07/09/2026How corporate America built a better Roach Motel: Hostages beat customers every day. bsky.app/profile/doct...By Cory Doctorow (GPG 0xBF3D9110957E5F4C)@doctorow.pluralistic.net"If economists wished to study the horse, they wouldn’t go and look at horses. They'd sit in their studies and say to themselves, 'What would I do if I were a horse?'" -Ely Devons 1112
R FRANTIC Smith (he/him) 🇺🇦 @rfrancissmith.com · 07/09/2026Cancelling Optimum (formerly Suddenlink) was an ordeal. 45 minutes of them trying to get me to explain why, so they could argue why not & make short term offers to convince me, etc. (I calmly declined to give them info I didn't know them to already have. They literally thanked me for not shouting.) 4392
James Petruzzi @hawaiianimages.bsky.social · 07/09/2026Nice timing. My recent experience: bsky.app/profile/hawa...James Petruzzi@hawaiianimages.bsky.socialOK, pull up a chair, it's time to play "What The F*ck Is Wrong With Spectrum Communications?"--a ranting thread. I was gonna leave this lie but I'm too annoyed. So, a few weeks ago, I had a poor customer service experience w/Spectrum, when I called to ask why my bill had gone up again? I was... 0101
inminiature.bsky.social @inminiature.bsky.social · 07/09/2026Century Link charged me for a full year of an 800 number I had canceled. It took six months of calls to get it credited. Six months!!! 000
Adam @ucgoldenbears.bsky.social · 07/09/2026The trick I've heard is to change your address in the app to California, making you subject to the state click to cancel. Or just live here, or write your state legislators to pass it. 000
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