By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 14/08/2026If that company had a viable competitor who could offer their own firmware for my solar installation and was hungry for my business, maybe that technician would have gotten through in three minutes rather than three hours. 97/ 1131 0
By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 14/08/2026And if that alternative firmware was defective, then I could join a class action suit and get made whole. 98/ 1130 0
By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 14/08/2026That'is nearly impossible to imagine happening with solar OEMs, who face so little competition that they all put binding arbitration clauses in their terms of service that take away your right to sue, no matter whether they cheat you or burn your house down: pluralistic.net/2026/05/06/c... 99/pluralistic.netPluralistic: In praise of vultures (06 May 2026) – Pluralistic: Daily links from Cory Doctorow 2143 0
