By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 05/08/2026(This was an especially devastating attack because the airlines themselves hide their customer service phone numbers - as enshittified monopolists, they want your money, not your complaints.) 21/ 1844
By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 05/08/2026(It's normal to search Google for the number you're seeking, rather than scouring the airlines' deliberately confusing customer service sites.) 22/ 1460
By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 05/08/2026This is especially galling because Google has an extensive "verified merchant" program that goes to enormous lengths to establish the true identity of every merchant whose businesses are listed on Google, in maps, ads and search results. Google "knows" which URLs belong to the airlines. 23/ 1542
