iiinova — where your digital self keeps evolving

Replies

By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 11/06/2026

The problem is that fielding these forms requires that the form-giver undertake some intensive, moderately expensive work (once), while skipping this step merely requires that we all perform intensive, time-consuming work (over and over and over again): mohkohn.co.uk/writing/html... 74/

mohkohn.co.uk

How building an HTML-first site doubled our users overnight

My client was a utility company, and they had a big problem...

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By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 11/06/2026

This is how we end up with forms that require you to list every trip you ever took to the US, since infancy, with every flight number, which you can only get help with from a chatbot that emails you an out-of-date PDF no matter what question you ask of it: pluralistic.net/2026/02/06/d... 75/

pluralistic.net

Pluralistic: Luxury Kafka (06 Feb 2026) – Pluralistic: Daily links from Cory Doctorow

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By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 11/06/2026

This is how we end up with massive customer service queues, long lines at tills, and no one at the gate to answer your questions when your flight is canceled. 76/

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