You don't perfect your society just by making it *work* well. You have to make it *fail* well. A utopia isn't a society where nothing goes wrong - it's a society where things go wrong all the time, but we're able to fix them:
www.wired.com/2017/04/cory...
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wired.com
Disasters Don’t Have to End in Dystopias
The difference between utopia and dystopia isn't how well everything runs. It's about what happens when everything fails.