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By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 06/05/2026

Mass arbitration cases spread to all kinds of large firms that used petty grifts to steal from thousands or even millions of people, like Intuit, who deceive - and rip off - millions of Americans every year with their fake Turbotax "free file" system: pluralistic.net/2022/02/24/u... 37/

pluralistic.net

Pluralistic: 24 Feb 2022 – Pluralistic: Daily links from Cory Doctorow

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By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 06/05/2026

Mass arbitration worked so well that Amazon actually revised its terms of service to *remove* binding arbitration from their terms of service, because they realized that they'd be better off facing class action suits: pluralistic.net/2021/06/02/a... 38/

pluralistic.net

Pluralistic: 02 Jun 2021 – Pluralistic: Daily links from Cory Doctorow

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By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 06/05/2026

The point of binding arbitration was never to create a streamlined system of justice - it was to bring about a world of *no* justice, where you have no right to sue. It's part of the decades-old "tort reform" movement that the business lobby has used to take away your right to sue altogether. 39/

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