By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 11/03/2026"We used an AI to do this" is increasingly a way of saying, "We didn't want to do this in the first place and we don't care if it's done well." 21/ 528682
By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 11/03/2026That's why DOGE replaced the call center at US Customs and Immigration with a chatbot that tells you to read a PDF and disconnects the call: pluralistic.net/2026/02/06/d... The Trump admin doesn't want to hear from immigrants who are trying to file their bewildering paperwork correctly. 22/pluralistic.netPluralistic: Luxury Kafka (06 Feb 2026) – Pluralistic: Daily links from Cory Doctorow 17114
By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 11/03/2026Incorrect immigration paperwork is a feature, not a bug, since it can be refined into a pretext to kidnap someone, imprison them in a gulag long enough to line the pockets of a Beltway Bandit with a no-bid contract to operate an onshore black site. 23/ 17911