By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 11/03/2026Then, once it became possible to replace Indian call center workers who weren't allowed to solve your problems with chatbots that *couldn't* resolve your problems, they fired the Indian call center workers and replaced them with chatbots. 19/ 1534
By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 11/03/2026Ironically, many of these chatbots turn out to be call center workers *pretending* to be chatbots (as the Indian tech joke goes, "AI stands for 'Absent Indians'"): pluralistic.net/2024/01/29/p... 20/pluralistic.netPluralistic: I assure you, an AI didn’t write a terrible “George Carlin” routine (29 Jan 2024) – Pluralistic: Daily links from Cory Doctorow 1654
By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 11/03/2026"We used an AI to do this" is increasingly a way of saying, "We didn't want to do this in the first place and we don't care if it's done well." 21/ 528682