#HMSA is making some changes to its #MedicareAdvantage options next year and notifying thousands of members who’ll be affected. There will be two letters sent separately. #Hawaii buff.ly/G3HsAp2
buff.ly
Customers said HMSA letter announcing Medicare Advantage programs changes is confusing, misleading
The letter it sent to its 16,000 members who are affected didn’t go into [their] options. The federal government has strict requirements on what the letter can and cannot say.