the depressing thing about this is AI gets so much of the operations stuff wrong but the yardstick here isn’t quality or service but rather profit
@carnage4life.bsky.socialCloudflare’s CEO explains why despite over 30% revenue growth, they are laying off 20% of staff.
He argues that there are 3 types of workers; builders, sellers and measurers (middle managers, legal, HR, operations, etc).
AI makes it possible to automate the last group and he expects everyone will
