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Erin Banks (she/her) @erinbanks.bsky.social · 23/09/2026

Everyone pour one out for the bookshop.org fulfillment team. “The past week has been an unfurling nightmare for the Bookshop.org fulfillment team” is quite a sentence.

Screenshot of an email, which starts mid-sentence, with additional uncaptured text out of frame. It reads:

“April 15th. Our distributor confirmed with us multiple times that orders would ship first-in, first-out, and the stock they were expecting to get would fully cover our preorders. That ended up not happening: first-in, first-out was not followed, and many of our orders haven't shipped.
Our current plan is to ship as many of the 2,008 orders placed on March 31st, the day of the announcement, as possible. We have shipped 1,050 orders and expect to ship another 900 orders when the final delivery from the publisher is made in the near future.
If you placed your order on or after April 1, 2026, barring a miracle, it will not be filled and you will be refunded. We will start refunding orders this week. If your order is refunded, you will get a notification email when the refund is processed.
The past week has been an unfurling nightmare for the Bookshop.org fulfillment team as we realized something very wrong was nappening with our orders for Hollywood, Ending. For days we tried to 'stop the machines' and get our distributor to honor our orders, without success. We know that an apology email doesn't replace the book you were expecting to get. If you have any questions.”

One section is highlighted, reading “The past week has been an unfurling nightmare for the Bookshop.org fulfillment team”

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