Designers make exactly the same mistake as the XKCD geologists: they think about their stakeholders as more junior designers. And when they were junior designers, they could tell that their work was bad and the work of pros was good.
But managers aren't designers *at all.* They can't tell it's bad.
![[Ponytail and Cueball are talking. Ponytail has her hand raised, palm up, towards Cueball.]
Ponytail: Silicate chemistry is second nature to us geochemists, so it's easy to forget that the average person probably only knows the formulas for olivine and one or two feldspars.
Cueball: And quartz, of course.
Ponytail: Of course.
[Caption below the panel]
Even when they're trying to compensate for it, experts in anything wildly overestimate the average person's familiarity with their field.](https://cdn.bsky.app/img/feed_thumbnail/plain/did:plc:o7xt7svg2xtjbb4e2xqahqqc/bafkreidklc225jfpficb3hyochv2phrr6kct6b7gv2vlmmgofru6ygau7i)