iiinova — where your digital self keeps evolving

Replies

Pavel @spavel.bsky.social · 23/04/2025

I wrote about this back in January when the strategy was first announced. This is the AI 2nd wind of the transformation that everyone has already tried and failed: a vague notion that "personalization" will unlock huge revenues, without any idea of what is so "impersonal" about the product today.

productpicnic.beehiiv.com

Tools for not-thinking

User research would have prevented this week's extremely expensive mistakes - but leaders are determined to keep making them.

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Pavel @spavel.bsky.social · 23/04/2025

It's clear that after farting around for a few months they have reached the same dead end everyone else has: we have data but no ideas, so let's throw the data into a big blender and beat it until something comes out, then declare success. And no one is better at that than Altman.

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Pavel @spavel.bsky.social · 23/04/2025

Unfortunately none of this is actually going to produce revenue for WaPo (no one who uses ChatGPT clicks links; they already trust the bullshit machine implicitly), nor a better user experience for customers (because the chat form factor is not actually good for reading news, or anything else).

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