Pavel @spavel.bsky.social · 25/10/202437: Empathy is a tactic to create a synthetic user, in order to displace the concerns of real users. 1503
Pavel @spavel.bsky.social · 25/10/202438: If you only have empathy for users, you will constantly be at odds with your colleagues. Empathy for the people who build and maintain the product is necessary for the product to function. 2807
