Pavel @spavel.bsky.social · 25/10/202435: User research will never tell you what to do. But it will help you develop a point of view, which is what helps you decide what to do. If you try to make your data decide for you, you will always fail. 1875
Pavel @spavel.bsky.social · 25/10/202436: If your understanding of the value you create is solely through product launched, then you are putting that value in the hands of other functions, who do not care about you. There are lots of jobs at your company who don't care whether something launches or not. Think about how they contribute. 1480
Pavel @spavel.bsky.social · 25/10/202437: Empathy is a tactic to create a synthetic user, in order to displace the concerns of real users. 1503
