iiinova — where your digital self keeps evolving

UX fact #31: Design is the rendering of care. If you don't find and fill the gaps, no one will, and the experience won't work.

UX fact #32: The failure mode of "clever" is "asshole"

aka "Scalzi's Law"

33: You can't change people's values, but you can make it easier to do the right thing and harder to do the wrong thing.

This is true across pretty much every human endeavor