The Seven-Action Documentation model - A model of what user actions the docs are meant to satisfy, focusing on two aspects: docs as a product and what users are meant to accomplish through them--an attempt at describing what technical documentation should do. passo.uno/seven-action...
passo.uno
The Seven-Action Documentation model
I think all technical writers, at some point or another, feel the urge to base their work on something more systematic than “it’s just the way folks documented stuff since forever”. Toolkits and frame...
