Terence Eden @edent.tel · 20/08/2026While I'm quite glad brands haven't found their way to this corner of social media, I am indebted to LinkedIn for letting me contact a company's "Global Head of Complaints" in order to escalate an issue. 350 0
Daniel Knell @artisan.io · 20/08/2026I really wish LinkedIn had stayed in its lane and just done the job stuff instead of trying to be some kind of sleezy social influenza platform... 000 0
Jonathan Bennett @jonobennett.eurosky.social · 20/08/2026What you've missed is that they're responsible for *generating* the complaints, not *solving* them. 000 0
Terence Eden @edent.tel · 21/08/2026Once again, LinkedIn remains the undefeated champion of escalating customer complaints. shkspr.mobi/blog/2019/02... 2122 0
![Linkedin message from me: I've been waiting several months for a [REDACTED] complaint to be resolved. I can't even get a deadlock letter out of your team. Is it possible to escalate? Thanks. Complaint ID 120065
[REDACTED] sent the following message
Hi Terence - I am sorry to hear of your experience. I will ensure a senior member of the team reviews your case and contacts you to resolve the matter ASAP.](https://cdn.bsky.app/img/feed_thumbnail/plain/did:plc:i6misxex577k4q6o7gloen4s/bafkreier5coekormzugeyhm2zmsusk5d7dku4vrxgvbkcax3zuxoluikqm)