It's FINALLY been resolved. After zero help from the #BellAliant call center, I filed a formal complaint with the ombudsman, a total pain but they have finally closed the acct, sent the refund and someone actually called me, and emailed me with an apology.
www.ccts-cprst.ca/solving-prob...
ccts-cprst.ca
Solving problems with your internet, phone, or TV service provider
If you have a billing, contract, or service quality problem with your phone, wireless, TV, or internet services, start by contacting your service provider. Providers are best placed to explain what ha...
@claudettec.bsky.socialIt will soon be two years that I started contacting #BellAliant to tell them my step father died. Since then, they refuse (despite my POA) to add me to the acct or cancel it. I have receipts for returning the equipment, no one will speak to me, they keep asking to speak to my very dead step father.
