This week's effort - born in frustration with automated helplines awfulrigourswretchedpay.com/2026/03/27/w...
awfulrigourswretchedpay.com
When helplines fail to be helpful
By Christine Swan I had no intention of writing this piece today. In fact, I had another post in planning but events have rather taken over. I want to talk to you about customer service helplines. …