This morning's AWS outage prompted reflections in NHSE towers that "disaster recovery" and "inclusive services" directly overlap. For instance, the Record a vaccination service have designed a paper-only data capture process for when the internet is unavailable
@rachelcoldicutt.bsky.socialWrote a blog post about why there's no such thing as a universal digital service - which may seem counterintuitive "now that everyone has a phone" but it remains as true today as it was 10 years ago.
www.careful.industries/blog/2025-10...
careful.industries
There’s no such thing as a universal digital service — Careful Industries
In a world where Meta has more users than most countries have residents, it seems odd to say that digital services aren’t universal – but universal services need to work for everyone, not just for peo...