Janet Lunde @janetlunde.bsky.social · 04/05/2025People hurt themself jumping down from trucks instead of using the steps. They'd been getting lectured not to jump & ignoring the lectures. Turned out the steps were freezing cold in winter, & they didn't have good boots. Bought them good boots. Jumping stopped. Reduced injuries & saved $. 2/5 191 9
Janet Lunde @janetlunde.bsky.social · 04/05/2025Some garbage truck routes had much higher injuries. Turned out they had cars parked all along the streets, so heavy bags had to be tossed over them, causing injuries. Arranged to have some pickup spots with no parking on trash day for people to place their bags. Injuries dropped! 3/5 191 9
Janet Lunde @janetlunde.bsky.social · 04/05/2025You know how switching context--start one job, drop it for another, switch back--makes everything take longer? The city was working that way. Requests would come in to expedite a new request over what was in process. It was inefficient, and inequitable. Told people they could say "No". 4/5media.tenor.comtwo women are eating food on a conveyor belt in front of a kitchen door .Alt: Scene from the I Love Lucy TV show when Lucy took a job at a chocolate factory and couldn't keep up with the assembly line. 190 9