This kind of dovetails into another thread: shipping features that show up on dashboards is the surest path to looking good internally, and the bigger a company becomes, the more that becomes the overriding concern of everyone working there.
If Microsoft/Google/Meta employs so many expensive people, why are their products so bad?
People might answer "enshittification", as though it means "when things are shit" which it doesn't ⸻ the real reason is that as an organization gets bigger, managing the organization takes up more of the work.